The Ultimate Broker

“Uncovering hidden supply to meet pent-up demand is the magic behind some of today’s most exciting start-ups.”

I read that opening phrase in a Heard on the Street WSJ Article by Rolfe Winkler last week and it stuck with me. It’s not a particularly new idea, but it is elegant, simply stated, and true.

At its core, the internet in many ways is a giant marketplace—a shared global space for socializing, exchanging ideas, buying and selling goods and services, hanging out, observing human behavior—occasionally offering spectacle, always stimulating interactive exchange.

Uncle PennybagsIn the simplest terms, a broker brings together buyers and sellers. A broker can be a person or it can be a facility. It is a go-between function for give and take—introductions, descriptive information, negotiation, resolution. The act of brokering can be formal and compensated with paid commissions or informal and somewhat ephemeral.

It was anything but coincidental that discount stock brokerages like Charles Schwab and TD Ameritrade made a beeline to the commercial web in its earliest days, circa the mid 1990s. Some observers eventually came to blame much of the dot-com bubble on too easy access to day-trading by non-professionals. A good many individuals who prior to loading their first browser never met a stock broker found themselves easily comfortable with entering their own trades at hugely reduced transaction fees where professional labor costs were eliminated. We all know that didn’t turn out well for a lot of folks and the overall economy, but the point remains that the excitement of the internet’s adoption was fueled by people using the internet to buy and sell a whole line-up of newly created internet stocks. Marshall McLuhan deja vu, eh? Not sure we will see a self-referential kaboom quite like that again in our lifetime, though the public’s hunger for IPOs built on entirely new business paradigms (proven or not) still seems rather insatiable.

One of the things the internet does well is bring efficiency to the brokering process. Success stories are a virtual Who’s Who of celebrated internet brands—eBay, Priceline, Expedia, Travelocity, Craig’s List, Etsy, Airbnb—any number of much embraced marketplaces where the site of exchange never takes possession of physical inventory on its balance sheet, but instead acts as an agent to connect what is for sale with both new and loyal customers. A myriad of innovative payment models has been developed to compensate these broker-marketplaces for the service they provide, but in almost all instances they have lowered transaction costs, passed those savings along to customers, and increased total sales volume in the categories tackled. This mostly customer-friendly way of doing business is now every bit as normal for us as sitting on the back side of a travel agent’s CRT monitor waiting for him to input an airline seat query into Sabre not even a full generation ago (like, when I was in college). What others used to do for us we now do for ourselves, happily in most cases, and because of the savings and easy access, we do it a lot more frequently.

I have been spending a reasonable amount of time of late helping a number of start-ups get off the ground—formally and informally, no shameless plugs today, but I do mention them often in my tweets—and one of the constants in determining my excitement level is how thoroughly an emerging visionary has thought through a problem of reinvention. If we take it on faith that basic human needs and behaviors don’t change that much—we sleep, we eat, we learn, we love, we move, we fight, we heal, we protect, we shop—then the march of progress marked by improvements in technology finds reward when disruptors help us do those things better.

Returning to the quote that kicked off this post, when an entrepreneur is able to identify an abundance of largely unknown supply and connect it with a steady stream of curiously hidden demand, new business can boom. In the realm of the marketplace, anytime a business can innovate around streamlining the availability and visibility of products and services in need of buyers—and buyers motivated to use these new tools are driven to discover otherwise opaque inventories—a new brokerage is born. This can bring to bear a cruel process of creative destruction on entrenched competitors without the willingness or vision to change, but in our current economic landscape, it can offer a steady flow of more efficient business endeavors that inspire imagination and eliminate unnecessarily inflated costs. Pooled information, often in the form of personal opinions and reviews, is a freely traded currency, a form of entertainment in itself. Add social sharing playfulness along with clever experiments in curation and the fun really begins.

The innovation I am seeing both as an insider and an outsider suggests we are nowhere near maturity in reinventing how sellers find buyers and vice-versa—through digital channels and whatever awaits us beyond mobile, social, and local electronic communities. That should be good news as the availability of previously gated inventory finds its way into the supply chain and into the hands of delighted customers. Each new successful brokering start-up comes with its own spin. Some are truly wacky, some are obvious in hindsight, some too quickly migrate from wacky to obvious. I have little fear that all the people functions of brokering will be replaced—there will always be demand for great customer service and high touch assistance that adds value—but I do know that increasingly over time we will stop paying high fees for anything that doesn’t add much value. That’s the way of efficiency, and a great use of connective technology, where I’m pretty sure we ain’t see nothing yet.

Edutainment No More

About a year ago I wrote the following article at the request of ACM Computers in Entertainment for the debut of their redesigned site, which launched last week.  It is a bit longer than my usual posts, but for those interested in the topic, hopefully it will inspire good thoughts and discussion.  Here is a link to that article on the ACM site, which can also be found in the CIR Library, with the full text below:

“Why Did Edutainment Become a Bad Word?” by Ken Goldstein (ACM Computers in Entertainment: May 1, 2012)

“What have we here, laddie?  Mysterious scribblings?  A secret code?  No!  Poems, no less!  Poems, everybody!  The laddie reckons himself a poet… Absolute rubbish, laddie.”
— Pink Floyd – The Wall

Last year Amy Chua caused quite a stir with her polemic, Battle Hymn of the Tiger Mother.  The excerpt, “Why Chinese Mothers Are Superior,” published in the Wall Street Journal is said to have drawn the most individual responses to any article published to date on WSJ.com. The fact that a number of teens and tweens actually read and responded to a genuine WSJ article speaks to the silver lining in all free speech—that an idea expressed however outrageous is better than an idea suppressed for the very argument it inspires. John Stuart Mill was right, the marketplace of ideas only works when it is fully open for business; we rely on these sorts of diatribes as poorly considered advice that can be danced upon.

Here in my mind is the problem—we continue for some reason to want to draw a line between education and entertainment, between learning and playing, between rote study and inspired imagination. I don’t get it. We worry that the U.S. is falling behind the rest of the modern planet in math and science, we have a national epidemic on our hand with high school drop out rates, we live and work in a society where basic labor continues to be automated and the post industrial information economy is increasingly preeminent, and we are coming to accept the notion expressed by Thomas Friedman that The World is Flat. Largely for electorate exploitation, we continue to tout an ordained notion of exceptionalism, yet with refrains of “We’re No. 1” more often appropriate at football halftime shows than college commencement exercises. We have come to understand such grandeur is more a political mantra than shared aspiration. Budgets are under pressure at the state and federal levels, teachers are underpaid and exhausted, the Internet allows more information than ever to be readily available, yet we elect our candidates based on name recognition and image. What does all this mean? We are not as smart as we should be.

If we don’t think we are doing something wrong, perhaps we deserve what we get. That would be fatalistic, so maybe we should try it a different way. We know change occurs when the pain of change is less than the pain of staying the same. If we aren’t in enough pain now, then change is quite unlikely ever to be an option. We need to “Think Different” about education, and we need to do it now.

Professor Chua may have come to the conclusion that the elimination of play dates, disallowing her children to have a role in school theatrical productions, and psychological downgrading when a wrong note escapes the piano are the correct paths to discipline. Were we to take that path to its logical conclusion, what kind of society might we have? Certainly we might experience a landscape of accomplishment, complete with bragging rights, but would it be a place our children would want to live, either as kids or adults? It would likely lack rebellion, imagination, and most of all, fun. As I look around at kids on the playground, kids in the computer lab, kids on their iPhones, kids in garage bands, I don’t think those kids would call it fun. When the fun stops, the learning stops.

Tooling around Facebook recently I bumped into an old friend, Carmen Sandiego. I will tell you upfront, I have a deep and profound connection with the master thief; she and I shared a good many hours for a good many years. She also once pervaded just about every young classroom in this nation, and a fair number of households in the way back days before we all took connectivity for granted. I played a round of “Where in the World is Carmen Sandiego?” on Facebook and easily won my first case, the gimme we always intended it to be for encouragement and engagement, and then got blasted on my second case. Seems I could not quite remember my cities and landmarks as encoded memory was supposed to ensure, so I did the only thing any logical Aeron potato would do—I searched the locales on Wikipedia to get back on track. In the old days we used an almanac to do this, now that same almanac is about as relevant as the Yellow Pages we use as a booster seat for visiting nieces. The point is, the game was still fun, and it got me thinking. It did not replace the study of geography, nor was it a waste of time. It was a catalyst to make me want to do something—reinforce my weakened memory, by running some queries in a public database—that I am reasonably sure I would not have done otherwise. The game also made me chuckle, the puns were still clever and the animation cheerful, however dated. Years ago we built a business around this called “edutainment,” and while controversial at times with some leading academics, it was a good business that we enjoyed. When we sat with kids in the classroom and tested new versions, they seemed to enjoy the games as well; the games they didn’t enjoy, we mostly cancelled.

Did their test scores go up? I doubt it. Did a lot of them grow up to be detectives or geographers? Statistically speaking, I am guessing not more than usual. Was the introduction of computers to them at a young age a path to wanting to understand how the program code worked and how they could rip it apart? That I can promise you was my experience. A lot of those young folks grew up to be programmers and worked for me. Did we tell them anywhere, anyway, anyhow that we expected them to take apart the computer code? No, actually we begged them not to do this for copyright reasons. Yet here is a secret: When kids enjoy something, they often take it apart all on their own. I did it as a kid with music, poetry, written fiction, theatrical performance, cardboard models, solid fuel rockets, even my first bank account. Inquiry is natural when it is interesting, that’s how a lot of us are wired. Think about your work—when you are engaged, the time flies by and you complain a lot less about how terribly busy you are. When you are performing rote tasks for financial reward, the clock ticks by slowly…oh, so slowly.

My definition of fun is engagement. My definition of entertainment is engagement. My definition of learning is engagement. You don’t need a Ph.D. in advanced mathematics to see the transitive nature of the implied equation.

There needs to be more fun in learning, not less. There needs to be more entertainment in education, not less. If we want kids to stop dropping out of school, they need to want to be in school. If we want kids to do their homework, we have to make their homework worth doing. Somewhere along the way, a vast conspiracy of otherworldly forces decided that school was about getting a job to make money. Suppose it is. Is that fun, getting a job so you can make money, so kids can look into our eyes and say, yeah, I am gonna play by the rules so I can have what you have? And we wonder why kids are having a hard time with this?

Cut back to when you were toddler, where every day was a miracle, where the distinction between learning and playing did not exist. When you explored the world as your own adventure, every living second was learning, and the last thing you wanted to do was crawl back into the crib. Kids practically beg us to go to preschool, then kindergarten, even first and second and maybe third grade. Why? Because it is fun. It is social. Learning and playing are one and the same. The magic of math is one big puzzle to unravel. The cipher that is language is practically super-power in letting us open new doors, whole universes. The unraveling of science gives the knowledge once restricted to society elders to a five-year-old, as we come to grasp the physical riddles of fire, gravity, why our little teeth drop out of our mouths and are replaced without asking by big teeth. Every day we see our friends and share with them. We sing with them, we learn to play soccer together; we come to embrace simple rules of order and etiquette so that we can get along, even if it just means being polite when cookies and juice are served. We are in a peer group of our own, with an authority figure who temporarily replaces mom or dad called a teacher, and we know intuitively every day we are getting smarter because we are having more fun.

Then they start to measure our performance, and the jig is up. No more fun. Grades. Test scores. College prep. So we can learn something valuable enough to get a job and make money. Oh yeah, that sure is fun.

In his 2011 State of the Union address, President Obama said, “We need to teach our kids that it’s not just the winner of the Super Bowl who deserves to be celebrated, but the winner of the science fair.” If this is just rhetoric than we are bipartisan doomed. We absolutely must embrace the nerds just as much as we applaud the athletes, not because they will all grow up to be Bill Gates and Steve Jobs and Mark Zuckerberg, but because they probably will not. Unless it is cool just to be smart and “be in the band,” then why on earth should anyone stick with education? I buy that with every fiber of my conviction, probably because I was one of the nerds and an embarrassingly awful athlete—but I was never an outcast, because I knew learning qua learning is what mattered most and I was always on the inside with someone who shared that core value and called it fun.

Now let’s dig a little deeper into President Obama’s meaning. My personal sense is that he was saying until education returns to being a core value, we will remain a divided land. That division is what I suggest our well-intentioned but unedited antagonist, Professor Chua, is unintentionally supporting, not the least of which is by drawing ethnic association into a social landscape that continues to evolve appropriately to multiculturalism, tolerance, and shared embrace. If some of us are forced to learn in over structured traditions of education, then whether we like it or not, we probably will get through college and end up with a job that allows sustenance. Whether that is fulfilling and happy for us is not the point, we will participate in the economy and not be a burden to other taxpayers. What then do we do with the rest of us, is it just, oh well, we will get by the best we can? I don’t think so, because the currency of the new economy is not instilled knowledge, it is creativity. In President Obama’s own words: “The first step in winning the future is encouraging American innovation.” Innovation is a direct reflection of creativity, not recitation.  Larry Summers said as much in his response to Professor Chua, citing great minds that did not follow traditional paths, but embraced creativity and started companies instead. And here is another secret that almost no one seems to get—they started those companies not to make money, but to have fun. They chose to work hard at building those companies because they found it enjoyable. There was no separation of work and play, education and entertainment in their minds. They did what they wanted to do, they did it well, and they enjoyed more days than they did not. The fuel of innovation is creativity, and the fuel of creativity is fun.

Sound familiar? Like professional sports perhaps? Or young people who want to become musicians, actors, writers, or fashion designers? Well, we all know the bad news on statistics, we aren’t all going to be at the top of our game if our game is economically limited to a celebrity few. A tiny few of us will start companies that become empires, accidental or otherwise. Yet can we borrow from the motivations of the people who do make these inroads? Instead of fantasizing about playing in the Super Bowl or collecting an Academy Award, how about looking into the sheer drive that brought those “players” to the top of the top. Leave the frosting, eat the cake—the lesson is that the journey is the reward, so start learning the way you want to learn such that you learn what matters to you, and put it to work for intrinsic rather than extrinsic reasons. When you do that, education and entertainment are one and the same, it’s your world. Why don’t we get smart and start teaching kids that way?

If the currency of the new economy is creativity, then we need to celebrate creativity. If kids love entertainment, then we need entertainment to be the fabric of learning. Am I suggesting we do away with drills, practice, focused preparation, and the like? Does the football coach do away with drills, practice, focused preparation and the like? And does the football coach tell his players the reason they are running drills, practice, focused preparation, and the like is because he wants them to understand that this is how football will reward them with riches? The football coach is a teacher, and his game is one of learning. If you haven’t had the pleasure, check out the TV series “Friday Night Lights” and see how much heart it takes to escape the ordinary: “Clear Eyes, Full Hearts, Can’t Lose.” Let’s learn from that.

Luckily, my teachers took a different tack, keenly advising that I walk in the shoes of the masters so that when the time came to rebel, I would know precisely what I was rebelling against. I was one of the lucky ones; I had guidance first, instruction only as a conduit. There was plenty of welcomed discipline, unending study, invited volumes of dusty old books; all I wanted was more, because it was clear to me that a war chest of fully digested material was armor for the long and winding road. Most athletes don’t really like push-ups, but they do as many as they can, as often as they can. Most students don’t really like Hegel in the vernacular or translation, but oh, dialectic synthesis can sure come in handy when a modern Sophist plays fast and loose with history. We each only get one vote, the same value, but we both know if we earned it. In developing our own voices, we are able to see clearly that laughing is always part of learning. When we learn and laugh well, how can we not call it fun?

Warp Factor Ten: The New Cruise Control

“Here’s a tune that’s really moving fast. When I say fast, it was recorded at 9 o’clock this morning. At 12 noon, it was No. 15. At 3 o’clock, it was the No. 1 sound in town. And now it’s a golden oldie!” — George Carlin, FM & AM (1971)

What a difference a month makes. A week. Even a few hours.

Prior to its first day of public trading, Facebook was pure glamor. Individual investors who could not get into the IPO were camped out in the lobbies of retail brokerages. Where they couldn’t get shares prior to the first day open, some were moving cash into their accounts ready to buy at the commencement of trading. We loved Facebook, all 900 million of us with an account. We may have heard a bit of light background noise about how its advertising wasn’t working all that well for some clients like GM, or whether the company was making enough strides in mobile, but few people listened. It was frenzy. We had to have it. Then it all changed.

The question is, what changed? Did the facts change? Did the market conditions change? Did the technology change? In 24 hours? Sure, there were analyst reports that didn’t find their way to everyone, but how many individual minds would those have changed, for the people who had to have it? Not many, I suspect. One Wall Street Journal story that especially caught my attention noted: “… a 30-year-old actor in Toronto, bought 15 shares of Facebook on its opening day. Before then, he had bought just one stock, yet saw the market as a place to make his savings rise in the long run. Now he feels burned.”This fellow is upset, yet his investment strategy was to own two individual stocks in minimal quantities to increase his net worth. As they say on SNL, really?

For my mind battle, Facebook was as exciting and pioneering a company before the IPO as it was after—the critical question was whether enough people considered what its stock was actually worth. We like to believe in fundamentals, until we don’t. What changed was the hangover. We sobered up and asked the questions we should have asked after we acted. Opinion reversed in this instance to an unprecedented polar opposite, a trend we now see too often.

Around the turn of the millennium, we experienced astonishingly rapid adoption of the commercial internet. The public couldn’t wait to buy stock in this emerging set of companies. Earnings be damned, this was the new economy! We used new online brokerage platforms at our fingertips to day-trade nascent listings on something called momentum. About a year later came the dot-bomb implosion and we couldn’t dump these equities fast enough. As soon as mass opinion declared most of them worthless, it was a self-fulfilling prophecy.

In the mid 2000s, popular opinion declared home real estate values going in one direction, to the stratosphere. Credit was easy, because with prices rising, properties could be flipped quickly, debt retired and profits tabulated with presumed certainty. When home prices crested and credit markets began to freeze, homeowners found themselves “underwater,” owing more on properties than they were worth. It happened that fast. People asked themselves how a home they bought for $600,000 could be worth less than $200,000 when only a year ago it was assessed at $400,000. How did prices go up so quickly, then down so quickly, then lock up without some form of fair warning?

JP Morgan Chase escaped the mortgage-backed securities meltdown and CDO liquidity crisis largely unscathed, only to follow-up this year with a series of disastrous derivatives trades that resulted in billions of dollars in losses. The company’s CEO, James Dimon, went on record saying the bank’s strategy was “flawed, complex, poorly reviewed, poorly executed, and poorly monitored.” Does that sound like a dependable financial institution gone temporarily astray, or a speculative gambling pit operating without normalized controls?

How do we make choices in a world where assessment can change this rapidly and radically? What is a grounded opinion?

Is the public manipulated? You bet we are. Witch’s brew opportunism is all around us. Are well-meaning individuals subject to baffling contradiction and confusion? To my knowledge it has never been any other way. The problem now is the fever pitch, the speed at which information and misinformation travels, the global pace of relentless throbbing that blinks and bubbles and burns and overwhelms our better judgment. We act because the parade is leaving town and the horns are blazing, not necessarily because we have decided it’s a good parade celebrating a cause we wish to trumpet. We don’t want to get left behind, until we too late discover there’s no place like home.

How fast is fast? In the original Star Trek series which debuted in 1966 and was set in the 24th century, Gene Roddenberry envisioned Warp Factor One as travel at the speed of light. Any kid who had taken high school physics got the joke, but for sheer late night discussion it seemed a decent enough way to talk about speed in the extreme. Warp Factor Ten was considered unachievable, a “purely theoretical” value, yet in the later sequels, Warp Factor Ten was used all the time, no big deal. I don’t think stretching of the metaphor over time was accidental. When fantasy portrays the speed of light no longer as a milestone, any definition of fast requires new parameters. I think we’re getting there, or at least the hyperbole is catching up with our perceived experiences that don’t involve beaming up our bodies, just harnessing some constancy in our opinions.

The 24 hour news cycle is well understood by those who create it, so much so that top public relations firms often suggest just waiting for a worse story to wipe out your current bad news. Rapid and seismic change has been a recurring theme in this blog since its launch, where the patron Pre-Socratic philosophers Parmenides and Heraclitus now have us wondering if you can even step in the same river once.

We like, we don’t like. We know we are fickle, but we allow conflicted voices all around us to vacuum us in one direction, then whiplash us in another. We become certain something is worth our hard-earned money, then we see our money vaporized and want it back. With all the experience we have around vast shifts in sentiment, why do we still allow ourselves to act before we have enough facts to make a reasonable judgment?

Robert Burgelman, one of my former board members who teaches business strategy at the Stanford Graduate School of Business, likes to define the shift between strategic thinking and consequence as the moment when valuable resources are committed to action. In a company, that’s when you move from the planning and consideration phase of a project to the substantial deployment of capital—financial, material, and human. These decisions are not trivial. There are experts involved, and even then, too many times they are wrong. In your own life, it’s when you go from liking a company for what it does to investing your savings in an equity stake. That too is a big leap, one you want to think about very hard.

Indeed, creative destruction is a norm, we know we have to move fast or risk missing opportunity. How do we apply the essence of urgency, the realities of internet time, to factor out hype and not be shifted into a higher gear than makes sense?

For starters, don’t be afraid to take an extra breath. Be appropriately careful with your convictions. It’s admirable to be resolute, but if facts are going to be relative, how really certain can you be today when someone else with a vested interest is bound to change the story tonight? Living in a world where unformed argument too convincingly sells itself as conventional wisdom can make skepticism a virtue. I am not one to resist change, but when I listen to opinion, I want convincing debate, not anxious pressure. Opinions can be interesting, facts are better. When you don’t understand something, never let others make you feel inadequate because “You Don’t Get It” and the clock is not on your side. You might be getting it just fine.

Your pace of decision should be your own. If you don’t like the story, don’t buy the book solely because someone stacked the deck with a stockpile of boilerplate reviews. Opinions will keep changing at lightning pace. Anticipate change in the assessment of change; you can bet on that because you have evidence. Beyond that, there’s a reason they call it the cloud.

Facebook just might beam itself into a valuation you wish you could have seen coming. Mortals like us can no more see the future than travel at the speed of light. If you want to win long-term in a race against noise, listen more closely to what’s under the noise. Cruise control at top speed will never be as comfortable as the manual suggests.

Best Written TV Series of All Time

This is not a “normal” blog entry for me, but it seemed fun and worth sharing.  Earlier this month, I received the following announcement from the Writers Guild:

In 2006, the Writers Guilds of America, West and East presented the 101 Greatest Screenplays, honoring the best screenwriting of all time as chosen by WGA members. The final list and tribute event garnered major media and industry attention.

Now in 2012, the WGA turns its attention to the small screen with plans to unveil the 101 Best Written TV Series, honoring the most outstanding television writing of the past seven decades and spotlighting the writers who crafted the acclaimed TV shows that helped shape our lives.

If you would like to take a trip with the Ghost of TV’s Past through an extensive but still incomplete list of WGA acclaimed television series, they have provided the link included here.

The request was to vote for my own Top 20 in no particular order, which I found so interesting, enjoyable and difficult, I offer it here.  I share this not because it is definitive or I think my choices are in any way the correct ones, but to offer a perspective of what gets me jazzed about good commercial writing for the media.  This is highly subjective ground and potentially controversial, but what it says to me is that our choices of what we find to be good writing help define our own unique place in the world by nudging us to articulate a personal sense of aesthetic.  Storytelling in any compelling form can offer a window into interpreting our own motivations.  What we like is what we like, and that helps make each of us who we are.  No doubt you will think I am wrong for both what I included and did not, but hey, that’s the fun of it.  Maybe you’ll talk me in or out of a title.  Vive la difference!

Some of these lasted a single season, a few more than a generation.  Clearly the ones that went on longest had the most ups and downs, but even where they may have been inconsistent, the fact that they held my attention to stay connected kept me from penalizing the rough patches.  I tried with each to think about writing specifically as the key element in my selection, although too often it is hard to tease apart the written word from acting, directing, and even show design.  Television is known to be the writer’s medium, but there are times when a featured actor creates a character so defining it can carry the show beyond the craft of the teleplay.  Although outstanding writing is a critical component in what I enjoy, I did not approach this as a “favorites” list per se — otherwise as many as a half-dozen of these picks might have been switched.

The shows noted all had an impact on me for all kinds of reasons, personal, professional, in work and play, writing and non-writing professional work.  In no particular order, with a touch of bias toward recency, here is what I came up with for my best written 20:

1) Hill Street Blues

2) NYPD Blue

3) Friday Night Lights

4) Roots

5) thirtysomething

6) My So-Called Life

7) Man Men

8) Sopranos

9) Lost

10) The West Wing

11) Boardwalk Empire

12) The Dick Van Dyke Show

13) Mary Tyler Moore

14) All in the Family

15) Modern Family

16) M*A*S*H

17) Cheers

18) Married with Children

19) Daily Show with Jon Stewart

20) Saturday Night Live

If you want to know why or why not, please feel free to comment, but make sure you suggest at least a few of your own!  We’ll see how all our tastes aligned with the compiled WGA ballot tabulation when the 101 Best Written are announced later this fall.

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