5 Brief Quotes That Keep Me Thinking

Are we turning the corner on a new day of reinvention and reinvigoration, or are we swapping one set of enormously complicated challenges for another?

I’ve been think about that a lot as Covid-19 vaccinations are welcomed by increasingly more people and the doors to a rejuvenated nation continue to open at an encouraging pace. Still, it’s hard to ignore that much of the conflict that existed in the pre-Covid world remains in the post-Covid world.

The economy is rebounding with optimism in investment, yet income inequality is as deeply embedded in our interactions as it has ever been. High profile convictions for the abuse of power have been handed down, yet racial injustice remains in the daily headlines. International travel is resuming, yet lives are being lost in battles across and within borders.

We remain too often divided, and find little in the way of broad consensus that will adequately address sustainable remedies. Has the world learned anything from Covid-19, or are we picking up where we left off?

On days that are difficult to explain, I find myself looking to tiny bits of wisdom that keep me inspired and focused in good times, bad times, and when I can’t tell the difference. Here are five fragments I keep top of mind that I hope you will find perennial and inexhaustible.

“A life is not important except in the impact it has on other lives.” — Jackie Robinson

Jackie Robinson broke the color barrier in Major League Baseball. He had every reason to be a pessimist given the treatment he endured, yet he was a fighter of the most noble order and seems to me a true optimist. He had a gift that he transformed into a cause. He led by example. He teaches me there is no other way to lead than by example.

“It’s kind of fun to do the impossible.” — Walt Disney

Walt Disney was another optimist, but in a different way. He focused on pushing the imagination to unimaginable bounds. He knew beyond all financial gain that our aspirations live in our dreams, and that our stories are mirrors of our souls. He teaches me there is creativity in all of us, and nurturing that expression is essential to our fulfillment.

“All we are saying is give peace a chance.” — John Lennon

John Lennon expressed this in lyrics, so when I hear it, it is more music than words. Is it pointlessly naïve to think after centuries of combat, conquering, and attack we can make the active choice to seek peace as he suggests? To think less seems to me impossibly cynical. He teaches me that hope is at the root of getting past the seduction of old ways, and those old ways find a terrible way of repeatedly deceiving us.

“How wonderful it is that nobody need wait a single moment before starting to improve the world.” — Anne Frank

Anne Frank left the world much too soon and in the unfairest of ways, yet it is the majesty of her child’s voice that reminds us initiative to improve is always within our grasp. Her courage holds the uplifting power to bypass the contaminants of cruelty in favor of a bias toward action. She teaches me that no matter the debilitating obstacles confronting our values, we must remain true to a commitment to heal the world.

“One voice can change a room.” — Barack Obama

Barack Obama is the one person quoted here who is still alive, tirelessly active in his advocacy for our shared wellness. He remains a controversial figure and his impact on our world will be debated long after his poetic voice passes into history. He often cites another of my favorite quotes around the arc of the moral universe. He teaches me there is intrinsic reward in tackling audacious goals, and that where progress may appear thin, there is ever more necessity in maintaining navigation toward a North Star.

That’s a lot to invoke in relatively few words. I have another batch of these I may share at a later date, and of course I would love to hear the words that inspire you in these ambivalent times. The concise wisdom of others is often enough to help us make a better decision, sculpt a bad choice into an improved choice, or just fire up our engines when fuel is hidden from our view. As I get older, I seldom see the obvious clarity I once anticipated would always reveal itself.

Sometimes you have to Think Different. Sometimes you have to think harder. Sometimes a little listening helps us discover the path beyond the noise.

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Photo: Pixabay

Getting Better


The Beatles sang it. Now I feel it.

I’m not saying things are great. For many they are not. I’m not even saying good. I’m saying better. It’s qualitative. It’s relative. It’s palpable. It’s real.

I don’t care if Trump wasn’t convicted. If 43 U.S. senators want to live with the shame of turning a blind eye to a lying, seditious, self-serving megalomaniac, that’s their lifelong curse. It’s not survival politics as much as it is inescapable shame. The badge of cowardice doesn’t wash off. No bleach will eradicate it.

That cynical, boisterous voice is gone from the White House bully pulpit. That alone makes me feel better.

His Twitter account has been silenced. That’s even better. That’s a real punishment, where we are protected from harm. Not quite a penitentiary, but a fitting alternative sentence, particularly in his mind.

If he tours again on hyperbolic rhetoric or creates his own “alternate facts” media network, he’s sectioned off. We can ignore him. If his followers want to adore him they can have that space in obscurity.

Our new president is sane. Joe Biden is thoughtful. He reads, listens, and takes advice from subject matter experts. He reconsiders his positions. He is immersed in dialogue, not monologue.

He’s reversing the damage. Climate change. Environmental justice. Immigration and border normalization. Broader access to healthcare. Global wellness as a shared concern.

Economic compassion. Sustainable job creation. Sensible credit and finance policies. Respect for our allies. Clear, coherent, calm lines with our adversaries.

Cabinet secretaries are taking shape with gravitas, conviction, relevant experience, and an emphasis on character. They will likely serve without unnecessary drama and ridiculous turnover.

Mostly the voice of government is quieter. The tone is softer. It is moving into the background so we can focus again on our lives, our businesses, our daily routines, short-term and long-term planning.

Science is science again. Facts are facts again. Fake news is fake news again.

Journalism is not the enemy of the people. Hard questions are the safeguard of our democracy.

The notion of any potential sympathy for white supremacy or xenophobia has been erased from the office of the president. To the extent there was any ambiguity around tolerance for racist acting out, it is clear that it will be prosecuted.

Those who participated in the violent January 6 insurrection are being indicted, tried, and convicted. Aside from their cheerleader-in-chief, they will be sentenced and go to prison.

Unity is an inspiring ideal on the table. It is noble to challenge the nation to come together and address our problems. It is a lofty ambition. If the choice has to be between unity and sanity, I’ll take sanity.

Covid-19 vaccines are moving into the mainstream. By midyear, we should have one if we want it. This human suffering and loss of life will end.

Optimism. Pragmatism. Confidence.

Empathy. Humility. Decency.

Trust in words. Belief in promises. Not perfect, but directionally agreed as aspirational.

Blood pressure is down, at least mine. Cortisol levels are decreasing.

Most of all, we are rediscovering honesty. The blatant, unending lies have got to go.

We still have an insurmountable way to go on income inequality, civil rights, Black Lives Matter, hunger, homelessness, all of the endless maladies that divide us. If we can admit that with candor, we can commit to priorities of positive consequence.

We are regaining freedom. We are regaining quality of life. We may be inching forward, but we are off our knees.

The republic has survived. It was a close call. If I ever did, I will never again take democracy for granted.

We are slowly, deliberately healing. That’s what needs to happen. That is progress. That’s what it means to get better.

We are getting better. I absolutely believe we will get even better

Getting so much better all the time.

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Photo: Beatles Complete (1976)

Life After Trump


I am hopeful this is the last time I write about Donald Trump. To the extent that he obeys the law and vacates his position on January 20, 2021, and doesn’t run again for the presidency, I do have more interesting subjects to pursue.

I’ve tried ignoring him the best I could these past several years, but it would have been irresponsible not to call him out on his malfeasance. I attempted to look for interesting angles where I could in attempts not to repeat the obvious, but as a writer I had to be on the record as part of the resistance.

I don’t care if he starts TrumpTV or his loyal followers continue to listen to his divisive lies to the last day he broadcasts. I want him out of legal power. As the nation heals, so will I, although I suspect I will heal more slowly than most. His representation of an America so diametrically opposed to my ideal has taken a toll on my immune system.

More than half the nation didn’t sign up for this American carnage. A monster dumped it on us. Now we’ve dumped him.

Am I relieved? Only inasmuch as a cataclysmic disease goes into remission. You know it’s still there. The cancer is his belief set. Too many Americans still subscribe to that indefensible set of lies.

I’ve been thinking about the arc of our generation, the arc of the moral universe, as Dr. King reminds us: “no lie can live forever.” Our struggle for civil rights wasn’t expected to be without setbacks, but it also wasn’t meant to be bluntly derailed. Trump tried to hijack fifty years of progress in four years of devolution. I’m going to take a flier and say he failed, but now with broad restraints removed from the dialogue that would have us surrender too many of the hard-won social norms that edged us closer to justice, how will we choose to revive our spirits?

I think the ultimate legacy of this cynical presidency will be the accelerated deterioration in the public’s ability to discern fact from fiction. This president didn’t create the notion of fake news; he simply used his unyielding platform to make it a meme. He purposefully blurred the definition of traditional journalism for self-serving convenience. This may not be a crime in the lawbooks, but I think it is a crime against humanity.

There is fake news. It is not when a trained reporter for the Wall Street Journal makes a mistake and prints a retraction. It is when an undisciplined individual with an agenda expresses an unedited opinion as a fact without remorse, often in the chaos of social media, but sometimes opportunistically with more deliberate distribution. There is a lot of gray area between those poles, but it doesn’t take an advanced degree to understand which way the pendulum is swinging. The litmus test is intention and methodology. Is the intention to get to the truth or obscure it?

It’s not just the Trumpers to blame. The reactive nature of Trump’s opponents is often equally without reservation or hesitation. I don’t think the malady is entirely about retreating to echo chambers. I think it’s about the shameless effectiveness in discrediting the notion of authoritative sourcing.

We grew up to believe in asking for the source behind an assertion. If the public comes to believe that all sources are equally fallible, then all that is left is self-selection into bias or convenience.

To me that is the true definition of fascism—if we can believe in nothing empirical, we are left to align with a decision-maker on blind capitulation. Then all that’s left is a numbers game to determine right or wrong, also known as situational ethics, a world where there is no court of “correct” adjudication. Adherence is purely democratic and won with a majority, regardless of conviction.

That legacy is Orwellian, and it’s terrifying.

Are we at a point of no return in life after Trump? I don’t think so.

I think restoring faith in precise journalism is a critical remedy, but the how of that is in no way obvious. All media can now be lumped into the category of fake news, depending on who is making the argument.

No matter how much we may disagree, followers and detractors of InfoWars and the New York Times each believe one side is accurate and the other is lying. Somehow both of these get labeled into a bucket called media, and both are accused by those who dismiss the other as fake news.

That is the challenge facing us—can we find a way back to well-reasoned argument, or are we hopelessly lost in noise? Because the problem is solvable, I need to stay optimistic,

Watching the HBO documentary After Truth, a broad exploration of the deteriorating spread of fake news, it occurred to me what a mess we are in. We can agree that fake news is a thing, but as long as we fundamentally disagree on its definition, that definition can be weaponized.

As long as winning an argument is more important than having the correct information to assess an argument, we remain at risk of destroying each other in the name of winning. Call it the end of civility, call it the end of democracy and the doorway to fascism—whatever you call it, it’s not a world where the arc of the moral universe bends toward justice.

That to me is the key challenge to life after Trump. We share a national infrastructure and pay taxes to a common federal government, with separate and to some extent irreconcilable visions of how we assess fairness, responsibility, justice, and facts. A new president isn’t going to resolve that. If we don’t commit to the need for resolving that as fundamental to our success, our best moments are likely behind us.

I don’t want to believe we can’t agree on what is true, but like many of you, I am weary after so much fighting. I don’t want to say I am exhausted, but I am ready for a dose of stability, a roadway that isn’t crumbling under my feet. I believe in government, but I want it in the background of my life so I can paint the foreground. I don’t want to talk about what the president tweeted today, whose career he destroyed, or the obvious embarrassment of his latest falsehood. I don’t want to feel exasperated before my work even begins. I want to trust science, logic, dignity, and common sense.

I want the truth to be the truth and a lie to be a lie and for most of us to agree on the difference.

If we can get there, life after Trump will be better, if for no other reason than we will leave behind the low point of celebrating absurdity. If we can’t discover a set of shared values that define us as a nation, then I suppose it won’t matter.

I’m going to take another flier and bet on integrity. We will learn together how to build a consensus around what is true, because we have experienced a taste of what happens when we fail to recognize this necessity. We live in the same world, and there are realities in that world that are inarguable. Orwell put it as succinctly as it can be said:

Freedom is the freedom to say that two plus two make four. If that is granted, all else follows.

Let’s start life after Trump by agreeing on that.

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Photo: Pexels

Trust Is Not Negotiable

I’ve been thinking a lot about trust.

I’ve been thinking a lot about truth.

I’m trying to wrap my head around what I thought for fiftysomething years were the basics: If we’re going to climb a mountain together, we have to agree on what mountain we’re climbing, where it is, are there airports nearby to get in and get out, has it been climbed before and under what circumstances—you know, the facts.

We won’t necessarily know the exact temperature at the top, the weather patterns tomorrow or the next day, the precise condition of the trail at every turn, those sorts of variables. There are always unknowns ahead of us that we’ll discover together, but if we can’t start on the same page, how can we possibly agree on plans to address the unknowns?

I find these days truly unsettling, not just because there is a debilitating health crisis before us, but because I don’t have enough trusted information to know what the crisis is and the ability to share in that belief set collegially with a vast majority of the population.

We are confused. We are bombarded with conflicting information. We are scared, anxious, and divided when we need to be informed, building consensus, and united.

How do we address monumental problems when we have little idea what we can believe?

In the age of the Internet, with the ability to share more factual information globally than in all of history, we are mired in noise.

How do we navigate a crisis and ask people to make personal sacrifices—not the least is the temporary surrendering of certain personal liberties—without a unified voice in leadership speaking with sound judgment and reverence for the impact of expert advice?

To me, the deepest impact of the Covid-19 pandemic beyond the tragic loss of human life remains the nagging head fakes that cause me to have no idea what to believe.

Contradictory information is not just a health concern. The unrestricted blending of fact and speculative opinion can undermine our entire economy. If truth blows in the wind, if we have no idea what basic financial information constitutes truth, how can we wisely invest? How can we guide careers? How can we effectively build plans for our future?

Trust and truth are not just about bidirectional knowledge transfer or multi-directional pollutants of critical exchange. Once we accept the notion that lies will be lies and are simply part of the fabric of sharing a planet, we effectively invite opportunism and exploitation as normal behavior. Today there would seem almost nothing that surprises us in lowering our expectations of those whose paths we may cross.

As quickly as the novel coronavirus was becoming a national emergency, some of our fellow citizens took it upon themselves to empty stores shelves of toilet paper, hoarding for themselves rather than caring about the needs of others.

As soon as hand sanitizer became scarce, many sellers of it started price gouging. Even though we have laws about profiteering in crisis, even though it is a purely inhuman act, they did it to extract obscene profits, to hell with the ongoing trust of their customers.

Earlier this month it was revealed that an international criminal operation was filing fraudulent unemployment claims in the United States. Congressionally directed funds meant to help people became the target of a scam. My own company saw one of the first fraudulent claims.

With so many people working from home, phishing and identity theft are on the rise. Credit card fraud is escalating. Fellow human beings see upside in the confusion brought on by the rapid adoption of technologies meant to connect us. Instead they would steal from us.

We are parroting unseemly behavior. We hear lies coming from our foremost leaders. Somehow that becomes permission to follow suit. Self-interest becomes justified and paramount. What we allow we let spread.

Why is all of this bothering me so much, beyond the underlying sickness it unmasks in our global community?

I am a brand builder. The basis of a brand is trust. A brand is a promise. Without trust in a brand, most products become random commodities. The balance of price, quality, and service is reduced to the lowest common denominator. Without brands, we don’t have customers, we have transactions. That is a pure downward spiral in economic viability.

I am also a business leader. When I say leader, I only can apply that descriptor in as much as people choose to follow me. Certainly I can impose hierarchy and insist on the power of authority. If you have ever managed creative people, you know how far that will get you.

If all trust is gone, then I have to assume trust in me is gone. If all truth is gone, I can’t expect anyone to believe anything I say is the truth. A complete lack of credibility in the chain of command is the fastest path to chaos in business I can imagine.

So yeah, it’s personal. If the societal fabric is unwound by manipulation and cynical agendas, my efficacy is also tainted. If you don’t trust my brand, you won’t be my customer. If no one trusts my direction, I can’t do my job and I will have no product to sell.

Is every detail in a company always able to be posted on the side of a cube wall? No, certainly not, there are all kinds of trade secrets and human sensitivities that merit protection. I am not particularly a fan of radical transparency. It sounds much better than it is and I have seldom met colleagues with the pure objectivity to pull it off.

Does it mean there is no way for us to walk down a path of honesty and clarity without a categorical imperative? If you don’t understand that there are shades of grey in decision-making that don’t cross the boundaries of trust, I’m not sure anything I’ve written here will be of value to you.

Integrity is a calling. It is a beckoning aspiration that molds and shapes behavior. Intention matters. Respect matters. Acknowledgment of consequence matters.

If you have shouldered the responsibility of executive leadership or brand stewardship, you know that once integrity is compromised, it is almost impossible to restore faith in a promise of any kind. We teach this to young children, why the smallest lie matters because it makes the next lie possible. Once you’ve lied or cheated and you’ve been caught, no one can ever be certain of your words again.

Am I giving up the fight against the absurd? Hardly. Am I done compromising around the notion of false equivalency? I’ve yet to compromise on values that are sacrosanct and I see no value dancing around an undisciplined contradiction that is empirically wrong.

We can’t let down our guard against emboldened con artists. The disease they spread will never have a cure.

Trust is not negotiable because truth is not negotiable. Talk yourself out of that and you have opted into the source of aimless unwinding.

Trust has to matter to you. Telling and hearing the truth has to matter to you. Commit yourself to demanding more of your own integrity, and one by one we might be able to rebuild our way out of unearned gains and stolen promises.

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Image: Pixabay