From Character Counts — March 21, 2011

“Seven Truths for Bosses” by Michael Josephson

Michael Josephson is a wonderful commentator who focuses on ethics through his Josephson Institute in Los Angeles.  He offers short radio blasts each day which you will see me quote from time to time.  I don’t agree with everything he says, but his heart is always in the right place, and with these snippets, he does a good job of bringing complex concepts down to one minute sermons.

Here he is talking as much to the managed as the manager, creating empathy for the manager’s dilemma while keeping the manager on point with some stark statements you might call clichés, but you can’t ignore their truth.  Without hitting all seven (which you should read in the link), here’s my takeaway:

* Good communication in the workplace is harder than you think it is; without it, there is no alignment.

* The boss rarely gets the whole truth, and that is everyone’s problem, not just the boss’s nightmare.

* You can teach job skills, but you can’t teach character.

* Hiring is everything; think Casting.

* Values have to be alive and well in the workplace; lead by example and remember, it’s a marathon, not a series of sprints.

Always remember, jobs are short, relationships are long… or not.  Trust and information exchange have to go both ways, or no one wins.

In April I will be covering a series of my own snippets, hard learned bits that I originally cobbled together for some aspiring high school entrepreneurs last year.