What’s a Good Day at the Office?


She said a good day ain’t got no rain
She said a bad day’s when I lie in bed and think of things that might have been

– Paul Simon, Slip Slidin’ Away

It’s the small things at work that can change everything, even if only for a moment.

A good day is when I am surrounded by good people.

A good day is when I participate in a conversation where I learn something.

A good day is when a friend reminds me I am a friend.

A good day is when we get to promote someone.

A good day is when someone who used to work for me is promoted by someone else whom I’ve never met.

A good day is when a customer writes or calls to tell us we’ve exceeded their expectations.

A good day is when customer service completes an interaction that began with an unhappy customer with someone who will again trust our company.

A good day is when we stop paying legal fees on a settlement that never should have been a legal matter.

A good day is when a great former employee stops by just to say hi, then casually asks if we happen to have any openings that might be a good fit for a familiar someone.

A good day is when one person stops by another’s desk, thanks them sincerely for almost anything, and acknowledges them for a job well done (bonus points for heartfelt gratitude expressed by managers and executives).

A good day is when one employee apologizes to another for being rude without the prompting of Human Resources.

A good day is when no one has any reason to complain about anything to Human Resources.

A good day is when no injuries have occurred in the workplace for many, many months.

A good day is when someone tells me they accomplished something they never thought they could do.

A good day is when someone tells me a colleague helped them accomplish something they never thought they could do.

A good day is when a collective brainstorm that seemed to be going nowhere for hours (or days, or weeks) ends with a big idea embraced by consensus.

A good day is when we achieve a milestone, whether customer #100 or #100,000,000, celebrate together, and maybe add a sticker or t-shirt to our collections.

A good day is when bonuses exceed budget because employee performance exceeds budget.

A good day is when children visit the office and ask lots of innocent questions like: “Do people like coming here?”

A good day is when someone brings a dog to the office, and right when you are about to lose your cool, the pup jumps into your lap and you keep your head on straight.

A good day is when pizza is served, good or bad pizza. Or ice cream. Or both.

A good day is when I hear someone articulate clearly what they like most about their job—it’s especially good if I overhear it from afar, ensuring the reflection is purely authentic.

A good day is when I get to share stories like this.

A good day is when someone chooses to share one of their favorite stories with me.

A good day is any day I remember for years to come for any and all the reasons mentioned here.

A long time ago—toward the beginning of my career—a wise boss told me I would be surprised over time how many of the complex projects I would forget, how few of the business struggles I would remember more than vaguely, but how many of the people I worked beside I would long remember with deeply embedded impressions. I have come to realize the truth of that prediction with extraordinary predictability.

Many of us in high-pressure environments tend to have more bad days than good days, but a rough day doesn’t have to be a bad day if there is a turnaround event that reminds us why we originally choose our current job.

What about you? Think about it. What in your experience makes a good day at the office?

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Image: Pixabay

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My Beatles Top 10

Paul McCartney, John Lennon, Ringo Starr, George Harrison

Is it just me or we in the midst of a Beatles Renaissance? Each month of this decade offers a 50th anniversary of something surrounding The Beatles. I’ve already attended the 50th anniversary of The Beatles concert at Dodger Stadium. I’ve enjoyed a screening of Ron Howard’s documentary Eight Days a Week featuring the band’s live tours of the U.S. to celebrate the 50th anniversary of their final stadium appearance. I’ve bought the live performance audio CD with reengineered recordings from the new film. I’ve subscribed to the new Beatles Channel on SiriusXM. I’ve marveled at multiple “Deconstructing The Beatles” lectures by my friend Scott Freiman, whose live presentations are now memorialized on DVD.

Okay, maybe it’s just me. Then again, with my new novel coming about how the soundtrack of our lives is inescapable in charting our life paths, The Beatles have never been more in the forefront of my mind.

For many years I have wanted to suggest my own Beatles Top 10 song list, but I have resisted for multiple reasons. First, because it does seem to change from year to year, depending on what’s consuming my attention or memory. Second, because I have been strictly advised by most Beatles luminaries that this is a fool’s errand—to rate The Beatles catalogue is akin to publicly stating the order in which you love your family and friends (a 2017 noble but flawed attempt to force rank all 213 songs is strong evidence of this). Third, because a single omission or overstated opinion might start an argument far more volatile than any around religion or politics, again putting the goodwill of colleagues at high risk. And fourth, because for all these reasons and more, I would undoubtedly be on course to a retraction, apology, restatement, or mass deleting of this post from the digital world, which is of course impossible.

Lists have a sad tendency to become permanent, even if deemed ephemeral.

Well, too bad, I’m doing it, if for no other reason than to defy my own fears, which I am certain John, Paul, George, and Ringo would applaud. I’ve restricted the list to songs written and recorded by The Beatles in their organic whole, without covers or selections from their various solo careers. The list is not in a precise order 1 to 10, because that numeration does ebb and flow with my mood, and so they remain unnumbered out of sheer fear of regret. Directionally this is my set list, and I hope I can stick to it.

Ladies and gentlemen, The Beatles!

In My Life (1965)

Hey, it’s my wedding song. If I don’t put it in first position I’m really in trouble. But it’s my wedding song for a reason, and the lyrics sit in a silver frame on my wife’s dresser because I bought the frame and put them there for both of us to read every day. Have a look at the words sometime. You may want to change your wedding song. “In my life, I love you more.”

While My Guitar Gently Weeps (1968)

This George Harrison tune haunts me unendingly, even more so since we lost George in 2001. I remember walking into a rock memorabilia store in Las Vegas years ago and seeing The Concert for George playing from a DVD on a widescreen and just standing there mesmerized with the sound pouring out in tribute. The guitar licks emerge like spoken lyrics and weave in and out of the simple verses with delicacy and determination. If you wanted to solo within the voice of an originator, this song gives you the chance of a lifetime.

Get Back (1969)

Whenever the word “Beatles” crosses my eardrums, I think of this song. It’s the quintessential tune that harnesses the ethos of the band, emerging from the tension of the end of their career but harkening back to the earliest days at the Cavern Club. If you ever get a chance to see the amazing Cirque du Soleil show Love at The Mirage in Vegas, or simply immerse yourself in the soundtrack mixed by George Martin, note the placement of this song in the early transition of the show from one era to another. The back beat is railroad steady yet quiet, it roars and rumbles without being bombastic. It is sonic, uncompromised rock ‘n’ roll, with Billy Preston on the backing keyboards to bring it home.

Nowhere Man (1965)

Ever have a song you can’t get out of your head because you’re not supposed to get it out of your head? This song, which somehow found its way into the core of the Yellow Submarine screenplay and inspired the character Jeremy Hillary Boob Ph.D., sings to me at every level of interpretation and inspiration. It begins a capella, offers some of the band’s finest happy harmonies, and tells a story that reaches into our hearts. “Isn’t he a bit like you and me?”

I Saw Her Standing There (1963)

Should you have the poor fortune of walking into a karaoke bar when I’m the leadoff fodder, I will be kicking off with this standard. It’s simple, it’s lively, it’s old school, and it works. It’s my wife’s second-favorite Beatles song no matter how badly I botch it. There is also a bit of sentimentality in it for me, as I remember when Lennon came out of hiding in 1974 after a tough few years, he was brought onstage for this one by Elton John—even more ironic because it’s a McCartney vocal. It’s on the B-side of “Philadelphia Freedom.” If you don’t know what a B-side is, my apologies.

Here Comes the Sun (1969)

How can a song be purely joyous and enormously sad at the same time? George Harrison had a way not only with melody and instrumentation, but with short words as fuses of emotion. Similar to “While My Guitar Gently Weeps” (and for that matter, “Something,” which just barely misses my list), it seems as though this epic was meant to be covered and reinterpreted. Did you see George play it with Paul Simon on Saturday Night Live in 1976? Yes, you need to do that.

Come Together (1969)

This is one of those Beatles tunes that sort of doesn’t fit in with the rest of their discography. It’s almost too dark for the lads from Liverpool to pull off, yet they do. The drumbeat cooked up by Ringo is as hallucinatory as the lyrics are caustic and scary. Possibly the only good thing to come out of the disastrous movie adaptation of Sgt. Pepper’s Lonely Hearts Club Band was the Aerosmith cover of this piercing track. If John hadn’t envisioned it for The Beatles he might have handed it to Steven Tyler (to be fair, the Earth, Wind, and Fire cover of “Got to Get You into My Life” is the only other decent tune to come out of that movie, but I digress).

All You Need Is Love (1967)

As if it weren’t enough for it to be a perfect anthem for the 1960s and every decade to follow, this beautiful tune debuted on one of the first global satellite TV broadcasts of all time, adding science to art to a community be-in that included Mick Jagger and Eric Clapton sitting on the floor. It also was well placed as the denouement resolution to the Yellow Submarine movie in lovingly crushing the Blue Meanies. Love, love, love.

Eleanor Rigby (1966)

“Ah, look at all the lonely people.” Yeah, on many days I’m one of them. When I was in high school the lyrics to this song somehow appeared in our poetry anthology. It was one of the more controversial classroom moments I can remember as a young student of literature and music, and I never forgot it. The question posed in English class was how to differentiate the contemporary (where the root word is “temporary”) from the canon worthy of poetic study. I wondered why that was important. I still do. “Eleanor Rigby” still makes the canon for me.

“Abbey Road Medley” (1969)

As I wrestled with the rest of the catalogue, I honestly couldn’t come up with a tenth song. I argued with myself and couldn’t find a way to win. I know it’s cheating, but I settled on the Abbey Road Medley, which is technically up to eight songs that begin with “You Never Give Me Your Money” and close with “The End.” Some people think it starts five songs later with “Golden Slumbers” and “Carry That Weight,” which is the shorter version Paul has been playing in his latest live tours as an encore. Regardless, it’s a powerful collection that spans the band’s musicality from rhythm solo to storytelling to full orchestration. It finishes big as a rocker. It’s how a lot of people remember the band coming to an end, myself included.

Agree, disagree, or want to chime in? I’m all ears, and always up for a good Beatles chat. Let me hear from you. Pretty soon these 50th anniversaries will have expired and we won’t have such a good excuse.

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Photo: Freda Kelly circa 1962 (a gift to the author)