Knowing You Are There

It has been a harrowing start to 2025.

The change in Presidential administrations has further divided the nation. My own sense of the shared values that I presumed were unquestionable leaves me confused. I can’t make sense of the logic patterns laying the foundation for our future. The disorientation of those with opposing views seems to be intentional, and sadly, effective.

Closer to home, the wildfires in Southern California came about as close to our home as one could imagine. My wife and I are safe and without major damage to our home after a period of evacuation. We are among the lucky ones.

Everyone we know in the Los Angeles County area knows several people who have lost their homes. The damage we’ve observed can’t be described adequately in words. Whenever a natural disaster occurs, we see people on television attempting to find words to describe it. There’s a reason they mostly just cry. Experiencing the loss is not something words are meant to convey. Words fail us for a reason. Words are inadequate to express the true pain of total loss.

My point in writing here is different. It is meant as an expression of gratitude to all of you who contacted us during the fires. There were calls, texts, emails, social media posts — the kindness was endless. To say I was surprised at the expanse of outreach from around the globe would be another failure of words. Your concern wasn’t just heartening. It was rejuvenating. It was uplifting. It was empowering. It was an inspiration.

The words each of you shared meant the world to us, but more than that, the collective of those words enriched our lives with a sense of hope too easily lost in a time of crisis. We knew we had friends and people who cared about us. We had no idea how many of you there were.

Knowing you are there has proven a more powerful force than you can imagine. I tell you this because as the lucky ones, we are driven to pay it forward. One way to do that is to thank you for your graciousness of spirit. Another is to let you know your words matter more to all the people you offer them than you might think. Of course, actions of support matter in concert with words, but the words you choose to share hold a power all their own. When people know you are there, it gives them the strength to rise up.

Alone very little is possible. Together resilience is possible.

In this time of recovery, please know you are part of the solution when you choose to express kindness. It’s more than words. It’s the fuel of reenergizing those who need a boost. Where there is support, we can rekindle our dreams and muster the strength to find a direction forward. You make this possible in the very evidence of expressing care. Our humanity cannot be taken from us if we maintain the good sense to express it lavishly and without expectation.

Caring and the willingness to express it isn’t just how we get through the wildfires. It’s how we remain on course in our humanity no matter the obstacles thrown at us. Obstacles however great can be overcome when authentic charity overpowers the spoils of dislocation. This I believe is what is meant by community.

Knowing you are there has been a revelation that perhaps should have been more obvious. We can’t thank you enough, and we can only hope you continue that kindness to those who need it much more than we do.

Community is amazing. You are amazing. Together we rise.

_______________

Image: Los Angeles County Recovers

Staying Alive

This will be the third post in an unintended trilogy following my last two on why companies that might appear to be “built to last” may suddenly evaporate before your eyes. In response to those stories (Gone So Soon and 8 Warnings That Your Company Is Toast), I received several inquiries wondering if there were ways to spot an imminent mudslide while there’s time to escape.

Executive turnover is something to watch closely, especially the C-suite. Either too little or too much turnstile rotation can be a warning sign. With no leadership change over long periods of time, a company might become entrenched in its plodding, convinced it knows how to do things so well no seismic shift in the landscape requires reinvention of the company’s ways. When executives are repeatedly jumping ship in under a year, the lack of stability in teamwork, embrace of new ideas, or core strategy might be signaling a torpedo crater in the ship’s hull that can’t immediately be seen underwater. Certain presidential administrations come to mind.

An escalating executive dump of equity holdings will usually light up an analyst’s eyes, but what about yours? If top management is seeking liquidity while proclaiming they are simply reducing concentration and balancing their holdings, ask yourself why now. It’s good to be loyal when there’s a reason to be loyal. Ignoring the siren to go down with the ship will never seem as noble when your colleagues have departed in first class and you are left treading ice water. Much of the dot-com bubble unraveled this way, with most of the stock prices dropping swiftly to zero.

Ever sit in a meeting, listen to a colleague or team of co-workers present an innovative, visionary solution to a core concern the company has long identified as critical to its survival, only to see the framers of the big idea summarily dismissed without adequate explanation? Sure you have, most of us have. Perhaps those framers then quit, go across town and put their concept to work for a competitor, of course without violating their nondisclosure or trade secret agreements, modifying their ideas to a variation on the theme. If you believe they are as smart as they think you are, consider following them. That’s how companies like Intel started.

Do you observe evidence that your company understands its core competency, protects it through a culture of learning, and openly admits its weaknesses as opportunities for improvement? When you go to an offsite, is the point of that retreat an honest evaluation of the company’s strengths and threats, or is the current leadership pontificating on how unlikely it is that your competitors can take your market share? Sears has been dying for decades. I wonder when in each of the past years they thought they were winning.

Are you building a project or a company? A lot of people aren’t sure. Most startups begin with a product offering, but if the company building that product defines itself too narrowly, it may soon cease to be a company when it is folded into a larger company with a lot of “synergies” found in the combination. If the word “synergies” doesn’t ring a bell for you in the world of mergers and acquisitions, it usually means overlapping functions that are removed as redundant costs, possibly you. Look at the string of product builders that companies like Microsoft and Google synergized throughout their history. How many of them can you still name?

Are analytics, diagnostic evaluation, empirical assessment, and primary research core to your company’s self-evaluation? Are key decisions made on gut instinct or debated with facts? Ask yourself if that’s what the top leaders in your company say they want to do or if it’s what they really do. That which gets measured gets done. That which gets quantified gets fixed. If you’re in the room where people are swapping stories rather than interpreting data, you’re probably better off gambling in a casino where the odds are at least known.

Another way to think about this is whether you believe top management in a company is truly focused on staying alive, and whether you can help overcome the challenges to a company you love or want to love. If the decision-makers around you are people you trust who are committed to vetting solutions, perhaps you can be as well. Too often when the axe falls, we acknowledge in hindsight what we should have applied in advance thinking. There are artifacts of knowledge all around you—both positive and negative—if you choose to pay close attention to the reality of your situation.

You can always be pleasantly surprised or devastatingly rocked by good or back luck on the job. Predicting the likelihood of an outcome is a learned task that is likely more tangible than you think.